A Whyrl Digital product · Order management

From first sketch to the customer's front door.

Flyte runs a made-to-order business end to end: artwork and customer approvals, orders, factory purchase orders, production, freight and margin. Your team, your factories and your customers all work from the same live record.

Three platforms. One live system. A team portal to run the business, a factory portal your suppliers use in English or 中文, and a customer portal under your own brand. All three work off the same job, so it's entered once.

1 Team portal for you
Flyte team dashboard: visuals with customers, orders to check, overdue POs, the production pipeline and the day's to-do list
2 Customer portal your brand
The customer portal home page, under the merchant's own brand, showing approvals needed and order progress
3 Factory portal English · 中文
The Flyte factory portal sign-in page, in Chinese and English

Integrations

Plugs into the tools you already use

Flyte connects to the platforms you already run, like your store, your payments and your design software. It also comes with integrations of its own that we've built in. Work flows in and out without anyone re-keying it.

Connects to your other systems

Third-party platforms Flyte talks to directly. Switch on the ones you use.

Shopify

Import Shopify orders and B2B customers, push products with their variants and images to your store, and create Flyte orders in Shopify as draft orders. Each part switches on separately.

Airwallex

Card payments on invoices. Customers pay from the link in the invoice and the payment matches itself to the invoice. Other payment providers can plug into the same slot.

Adobe Illustrator

Our plugin inside Illustrator. One click exports front, back, logos and the factory PDF straight onto the right product in Flyte. See how.

Claude & other AI tools

Connect Claude or any AI tool that supports MCP and ask questions of your own orders, products and customers. Read-only, behind a secure sign-in.

NZ Post

Delivery addresses checked against NZ Post's address database as they're entered.

Your ERP or production system

Two-way sync with the system you already run. Confirmed orders and submitted POs go across, and their reference numbers come back onto them.

Something else?

If it has an API, we can connect it. We build and maintain every integration ourselves.

Our in-built integrations

Connections and APIs we've built into Flyte ourselves. They come with every instance, with nothing extra to buy or wire up.

Supplier stock sync

Connections we've built to your suppliers' systems pull stock products, prices and quantities every night, so your catalogue shows what's actually available.

Factory platform

Purchase orders sync live between your Flyte and your factory's Flyte portal, and their accepts, ship dates, photos and messages sync back.

Message translation

Chinese ↔ English on every purchase-order message, in both directions, as it's sent.

Email tracking & replies

See when a factory's PO email was delivered and opened. When the factory replies by email, the reply lands in the PO's message thread.

File storage & backups

Every image and file served from a fast global CDN, plus a full database backup every night.

Live exchange rates

Rates pulled automatically for every cost and margin figure, then locked to the rate you actually paid once a PO is paid.

What Flyte is

One job, entered once.
Everyone sees the same truth.

Most made-to-order businesses run on spreadsheets, email threads and chat screenshots. A design gets approved in one place, ordered in another, sent to the factory in a third, and nobody is quite sure which version is current. Flyte replaces all of that with one system and three logins, so a job is entered once and every party sees it update live.

For your team

Team portal

Run the whole business: visuals, orders, products, purchase orders, freight, customers, factories, financials, payments and approvals. Permissions are set per person and per section.

For your factories

Factory portal

Suppliers accept POs, set ship dates, upload production photos, plan capacity and message you, in English or Chinese. Every message is translated as it's sent. 中文介绍 →

For your customers

Customer portal

Customers browse their catalogue, raise enquiries, approve artwork, confirm orders and track every job to delivery, all under your brand.

Plus no-login approval pages. A customer can sign off artwork, confirm an order or approve production samples from a link in a branded email, without needing an account.

How it works

The life of a job in Flyte

Every job follows the same path: enquiry, design, approval, order, production, freight, delivery. Flyte moves it along and hands each step to whoever owns it, so it doesn't need chasing.

  1. 01Enquiry & artwork
  2. 02Customer approval
  3. 03Order
  4. 04Factory PO
  5. 05Production
  6. 06Freight
  7. 07Delivery

01 Enquiry & artwork

Every design job on one board

A job starts when a customer submits an enquiry from their portal or your team creates one. It becomes a visual job with its own reference. Designers add the products and upload front and back renders and artwork files. They also record fabric, colours, sizes and logo placements, and talk it through on an internal thread.

  • Board and list views, from new enquiry to approved
  • Adobe Illustrator plugin: push artwork straight into the right product (see how)
  • Designers assigned per job, with due dates and urgency flags
Visuals board with columns for new enquiry, in progress, with the customer, changes requested and approved

02 Customer approval

Sign-off without the email ping-pong

One click sends the customer a branded email with a link to an approval page. No login is needed. For each product they choose one of three options: request changes, approve for later or approve & place order with a size breakdown. Change requests come straight back to the designer as comments on the job.

  • Size charts, fabric and logo placements on the page
  • Forward to their customer for a second sign-off
  • Automatic reminders when a decision is overdue
Public approval page showing a garment render, size chart and logo placements, with Request changes, Approve for later and Approve and place order

03 Order

Approved designs become orders on their own

Everything a customer approves to order is gathered into a draft order automatically. Nobody re-keys anything. Pricing comes from your tiered price breaks. Each order has a workspace with its stage, dates, costs and margin, plus a message thread with the customer.

  • Clear stages, from draft to completed
  • Delivery countdown from order date, factory finish and ship date
  • Costs & margin on every order, including freight and FX
Order workspace with the production stage tracker, order details, delivery timeline and customer messages

04 Factory purchase order

Purchase orders that write themselves

Tick one or more confirmed orders and Flyte builds the purchase orders. Lines are grouped by the factory that makes each product and priced from your buy-cost tiers. On submission, the factory receives the PO in their portal and by email as a PDF.

  • Status rolls up: when the PO moves, its orders move too
  • Factory price changes and change requests queue for your approval
  • Payments, deposits and exchange rates tracked per PO
Purchase orders list with a PO panel open, showing factory, payment status, total, units and the orders on the PO

05 Production

The factory updates Flyte, so you don't chase

Factories work in their own portal. They accept POs, set and update ship dates, and upload production photos for your customer to approve before the bulk run. They can propose changes and message you about a specific PO. One factory login can serve several of the brands it makes for.

  • Production photo sign-off, a quality checkpoint before the run
  • Capacity planning: units committed per week against what the factory can make
  • Overdue and late POs flagged on both sides
Flyte factory portal listing purchase orders with urgency, status, payment and days to ship date

06 Freight

Consolidate, ship and cost it properly

When goods are ready, tick lines across any POs or factories and create a shipment with carrier, tracking, freight cost and method. When the freight bill comes in, Flyte spreads it across the items by volume and onto each PO, so your margins reflect true landed cost.

  • Shipments tracked from booking, through transit, to your warehouse
  • Tracking copied onto every linked order automatically
  • Missing weights and volumes flagged before they cost you
Freight page with units ready to ship, shipments being booked, in transit and at the warehouse

07 Delivery

Customers always know where things are

Your customers log in and see every order's progress, from placed through production and shipping to delivered, with tracking as soon as it exists. Anything waiting on them, such as an approval, an order to confirm or a missing delivery address, sits at the top of their home page.

  • Fewer “where's my order?” emails
  • Sub-accounts and groups for big customers
  • Branded emails at every step
Customer portal home showing approvals needed and each order's progress through its stages

File management

Every file on the right job,
in the right hands.

Flyte is also a complete file manager for production. Artwork, proofs, size specs, pattern files, production photos and paperwork live on the record they belong to: the product, the visual, the order or the purchase order. They don't sit in a shared drive, an inbox or someone's desktop. When a job moves on, its files move with it.

The Files tab on a purchase order, showing artwork renders and a size breakdown spreadsheet as thumbnails
  • Files on every record

    Drag, drop or paste images, AI, PDF, EPS, PSD and Office files onto any product, visual, order or PO, with previews and thumbnails.

  • Always the right version

    Each product carries its active artwork file. That's the one the factory gets, so a superseded proof never goes into production.

  • Files follow the job

    An order's files flow onto its purchase order and reach the factory the moment the PO is sent. Nobody attaches anything twice.

  • The factory's files too

    Production photos, panel prints and finished-garment photos come back from the factory onto the PO. Pattern files and size specs stay on the product.

  • Detailings library

    A standing library of each customer's neck labels, tapes and care labels, attached to new products in a click.

  • Documents, generated

    PO PDFs in English and 中文 with the artwork included, factory artwork packs, order summaries, and approval pages that download as one PDF.

The Flyte Artwork Exporter panel in Adobe Illustrator, listing artboard groups by product code with export options for front, back, factory PDF and logos

Adobe Illustrator plugin

From the artboard to the product record in one click

Designers never export, rename and upload files by hand. The Flyte Artwork Exporter sits inside Illustrator, reads the document and files everything where it belongs.

  1. 1
    Name the artboards by product code. _A1 is the front, _B1 the back, and _logo1, _logo2 and so on are the logo placements.
  2. 2
    The panel groups them and finds the product. It matches each code to a catalogue product or a visual job in Flyte.
  3. 3
    Click export. Front and back renders, each logo, and a factory-ready PDF that still opens editable in Illustrator are uploaded onto that product.

Mac and Windows installers. The panel shows its version and warns you when a newer one is out.

The factory side

You write in English.
They read it in Chinese.

The factory portal runs in English or Chinese at the flick of a switch. The PO messenger translates every message in both directions as it's sent, and the original is always one click away. Conversations stay attached to the purchase order they're about, not lost in a chat app.

Factory portal messages in English, with a message marked Translated from English and a Show original link

Translated as you type

Every PO message is translated English ↔ Chinese on send. Nobody copies anything into a translation app.

Approvals in one queue

Price changes, PO change requests and extra costs a factory proposes wait for your yes or no. Nothing changes silently.

Closures on the calendar

Golden Week, Chinese New Year and factory shutdowns sit alongside every order's ship date, so you see a clash coming.

工厂请看中文介绍 For factories, in Chinese →

Built-in AI assistant

Ask Flyte.

Flyte includes an assistant, also called Flyte. Your team asks it how to do something and it answers step by step from your own guides, not from guesswork. Your customers get their own version in their portal, which can answer questions about their orders.

  • Answers from your guides, with the exact buttons to press
  • For customers: “Where's my order?” answered from their own live orders
  • “Send to a human” hands the conversation to your team
  • Private to each user, with a daily question limit to keep costs in check
Ask Flyte answering “How do I raise a purchase order from a confirmed order?” with numbered steps

Know your numbers

Margin you can trust, dates you can see

Financials: revenue, cost of goods, gross margin and margin percentage with a monthly trend

Financials

Revenue, landed cost and margin by customer, product, factory, PO and month, at live exchange rates. Flyte also flags risks: low-margin orders, POs with no matching order, and unpaid POs near their ship date.

Calendar showing every order's ship date, public holidays and factory closures for the month

Calendar

Every order's ship date, your team's entries, public holidays and factory closures on one calendar, with what's coming up in the next fortnight.

The details that matter

Built by people who've run the work

To Get Done

One list of everything waiting on your team: orders to check, POs to send, approvals to review.

Tiered pricing

Sell and buy price breaks by quantity, with per-line discounts and manual overrides where you need them.

Customer invoicing

Raise invoices from orders, with payment terms and deposits for customers who pay up front.

Stock products

Vendor catalogues and stock levels synced nightly, alongside your made-to-order range.

Permissions

Team access set per section, with factory and customer users each limited to their own work.

30-day recovery bin

Deleted orders, products, POs and customers can be restored for 30 days.

Branded emails

Every notification, from approval requests to dispatch, goes out in your name with your logo.

Quotes

Price up a job and send the customer a branded quote before it ever becomes an order.

A customer's view of an order under the merchant's own brand, with an Approve order button and order summary

Your brand, front and centre

Your customers see you, not us

Your name and logo appear on the customer portal, the approval pages and every email. To your customers, it's your system. Flyte stays in the background: on your team's sign-in, the factory portal and a small “Powered by Flyte” link.

Each business gets its own instance with its own data. We set it up around how you already work, import your customers, products and factories, and keep improving it as you grow.

Ready to see Flyte with your own jobs in it?

Tell us how work moves through your business today. We'll show you how Flyte fits it.

Talk to us about Flyte

Flyte is designed, built and supported by Whyrl Digital.